Do you have a question about our site, service or products? Select a section or search all FAQs below.
Reptilia does not ship outside the United States to individual customers, but we recommend purchasing from www.brownells.com.
If you are interested in becoming a dealer outside of the United States, please email [email protected]
All orders are shipped the following business day via USPS Ground Advantage unless another shipping method is selected. All FedEx shipments require signature confirmation at delivery.
An email with tracking information will be sent as soon as the order is processed. If you have not received confirmation of shipment within two business days, please contact [email protected].
Yes, however, the payment processor may require further checks.
An email with tracking information will be sent as soon as the order is processed. If you have not received confirmation of shipment within two business days, please contact [email protected].
Sales tax is charged where required by law. If your company is tax exempt or you are purchasing for a government entity, please contact [email protected].
Reptilia accepts all major credit cards, including Visa, American Express, and Master Card in addition to Sezzle payment plan. Further information can be found on the Sezzle website:
Yes, Reptilia offers 15% off to active duty and retired military, law enforcement, and first responders. Register for your discount code here: https://reptiliacorp.com/military-law-enforcement-discount/
Yes, all credit card transactions are processed through a 3rd party encrypted payment gateway.
Your credit card will be charged immediately at the time of purchase. All orders ship the following business day.
Reptilia accepts US dollars only.
Yes – CAGE 83XN0
Yes, we often have short production runs of custom designed military products which are offered to the commercial market on the “Contract Overruns” section of our site: https://reptiliacorp.com/product-category/contract-overruns/
Yes, many of the products we have designed were at the request of military and government user groups. If your government organization has a specific equipment need, or requires pricing on existing products, please contact [email protected].
Yes, Reptilia offers 15% off to active duty and retired military, law enforcement, and first responders. Register for your discount code here: https://reptiliacorp.com/military-law-enforcement-discount/
Yes, if your organization requires volume pricing, please contact [email protected]. Additionally, we work with Quantico Tactical to supply equipment to the Federal Government via DLA TLS.
Yes, replacement screws and M-LOK hardware can be purchased here:
https://reptiliacorp.com/product-category/replacement-hardware/
For other replacement parts, contact [email protected].
Yes, on our Dealers page - here
Please email [email protected] for information about becoming a dealer or distributor.